privacy Policy

Privacy Policy

Effective Date: June 2025
ScentAhead Wholesalers Ltd
Website: scentahead.co.uk

At ScentAhead Wholesalers Ltd, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit or make a purchase from our website.

1. Information We Collect

We may collect the following information:

  • Personal Information: Name, email address, phone number, billing/shipping address

  • Order Information: Products purchased, payment details (processed securely via third-party providers)

  • Device Information: IP address, browser type, referring URL, and usage data via cookies

2. How We Use Your Information

We use your information to:

  • Process and fulfil your orders

  • Communicate with you about your purchase or wholesale application

  • Provide customer support

  • Improve our website and services

  • Comply with legal and tax obligations

3. Sharing Your Information

We do not sell or rent your personal data. We may share your information with:

  • Shopify – our eCommerce platform

  • Payment processors – to securely handle transactions

  • Shipping partners – for order delivery

  • Law enforcement or regulatory bodies – when legally required

4. Cookies & Tracking

We use cookies and similar technologies to enhance your browsing experience, track website performance, and understand customer preferences. You can adjust your cookie settings through your browser.

5. Data Retention

We retain your personal information only as long as necessary to provide services, comply with legal obligations, and resolve disputes.

6. Your Rights (UK & EU Customers)

You have the right to:

  • Access the personal data we hold about you

  • Request correction or deletion

  • Withdraw consent for marketing communications

  • File a complaint with the ICO (Information Commissioner’s Office)

To exercise these rights, contact us at:
Email: info@scentahead.co.uk

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.

9. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at:
ScentAhead Wholesalers Ltd
Email: info@scentahead.co.uk