Term And Conditions

Terms & Conditions

Effective Date: June 2025
Business Name: ScentAhead Wholesalers Ltd
Website: scentahead.co.uk

By using our website and placing an order, you agree to the following Terms and Conditions. Please read them carefully before making a purchase or submitting a wholesale enquiry.

1. Company Overview

ScentAhead Wholesalers Ltd is a UK-based distributor of authentic, brand-name fragrances. Our services are designed for resellers, retailers, and trade customers. Some products may be marked “Trade Only” or “Wholesale Exclusive.”

2. Eligibility

To purchase from our site or apply for wholesale access, you must be:

  • At least 18 years old

  • Operating as a business, sole trader, or reseller (for trade-only products)

  • Providing accurate and truthful information

3. Products & Pricing

  • All products are subject to availability.

  • We reserve the right to adjust pricing, availability, or discontinue items at any time without notice.

  • Prices may vary between retail and trade accounts.

  • Trade pricing is available upon request or after account approval.

4. Orders & Payment

  • Orders must be paid in full at the time of purchase unless otherwise agreed in writing.

  • We accept secure payments via major credit/debit cards and approved payment processors (via Shopify).

  • ScentAhead reserves the right to reject or cancel any order suspected of fraud or misuse.

5. Shipping & Delivery

  • We ship within the UK. Shipping times and fees will be displayed at checkout.

  • Delivery estimates are not guaranteed and may vary based on location or courier delays.

  • The customer is responsible for providing a correct and complete shipping address.

6. Returns & Refunds

  • Due to the nature of fragrance products, returns are accepted only for damaged or incorrect items.

  • To request a return, you must contact us within 7 days of delivery with photographic evidence.

  • Refunds or replacements will be processed upon verification.

7. Wholesale Accounts

  • Trade access is subject to approval.

  • Wholesale pricing, product availability, and terms may differ from public listings.

  • Account misuse (e.g., sharing trade-only pricing) may result in suspension.

8. Intellectual Property

All website content—including images, branding, logos, product descriptions, and text—is the property of ScentAhead Wholesalers Ltd and may not be used or reproduced without written permission.

9. Limitation of Liability

ScentAhead Wholesalers Ltd is not liable for any indirect, incidental, or consequential damages related to product use, delayed shipments, or website access.

10. Governing Law

These Terms & Conditions are governed by and construed in accordance with the laws of England and Wales. Any disputes shall be resolved in UK courts.

11. Contact

For any questions regarding these Terms, please contact:
Email: info@scentahead.co.uk
Business Location: UK-based, operating online only